Privacy Policy

Service Haus Automotive
ABN: [INSERT ABN]
26 Gould St, Strathfield South NSW 2136, Australia
Phone: (02) 9799 4411
Email: servicehausauto@gmail.com

When you submit the quote form on this website, we collect:

• Your name
• Your mobile phone number
• Your email address (where provided)
• Your vehicle make and the service you're enquiring about

If you contact us by phone, we may record your name, contact number and vehicle details in order to respond to your enquiry and manage your booking.

We do not collect payment information through this website.

We collect this information for one purpose: to prepare and provide the fixed-price service quote you requested, and to contact you about that quote and any resulting booking.

We will contact you by phone, and where you have provided an email address, by email. We do not add you to a marketing list without your consent, and we do not send unsolicited marketing messages.

This website uses cookies and similar technologies, including:

• Google Analytics, to understand how visitors use our site
• Google Ads conversion tracking, to measure the performance of our advertising

These tools may collect information such as your IP address, browser type, device type, the pages you visit, and how you arrived at our site. This information is used in aggregate and does not personally identify you.

You can disable cookies through your browser settings, though some parts of the site may not function as intended. You can opt out of Google Analytics using the browser add-on available at tools.google.com/dlpage/gaoptout.

Google's own privacy practices are described at policies.google.com/privacy.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

We may share information with service providers who help us operate our business — for example, our website hosting provider, email provider, and booking or customer management software. These providers are only permitted to use your information to provide services to us.

We may also disclose information where required by law.

Some of our service providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with this policy.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. This includes restricting access to authorised staff and using reputable, secured service providers.

No method of transmission over the internet is completely secure. While we take care to protect your information, we cannot guarantee absolute security.

We retain your information only for as long as needed for the purpose it was collected, or as required by law.

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete or out of date.

You may also ask us to delete your information. We will do so unless we are required to retain it for legal or record-keeping reasons.

To make a request, contact us at servicehausauto@gmail.com or (02) 9799 4411. We will respond within a reasonable period, usually within 30 days.

We may update this policy from time to time. The current version will always be available on this page, with the date of the last update shown at the top.